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Α. Personal data
A.1 The management and protection of the personal data of the consumer / user of our site is governed by the terms of this and the applicable provisions of the personal data protection legislation in the sense that our online store collects exclusively those personal data that are strictly necessary for the safe execution and execution of our customers' (consumer / user) orders and which our customers voluntarily disclose to us. The collection of personal information of our customers is designed to measure the visibility of our website, record customer requirements for e-shop products and generally execute customer transactions with the online store. In the case of "links" to other sites, our cbdforhealth website is not responsible for the terms and conditions for the management and protection of their personal data.
A.3 In any case, however, the consumer / user of our site has the right to information, access and objection (including correction) of any personal data that is relevant to it and is being processed. For this purpose, any request must be addressed in writing to the administrator of our cbdforhealth website
a) maintains a personal data record of the consumer / user of our cbdforhealth website.
b) the purpose of the processing is to collect exclusively those personal data that are absolutely necessary for the safe execution and execution of customers' (consumer / user) orders and which our customers voluntarily disclose to us. The collection of personal information of our customers is designed to measure the traffic of our website, record customer requirements for e-shop products and generally execute customer transactions with our online store, and
c) such traders have the right to information, access and objection to the processing of the data concerned.
Β. Description of Service-Sales and other terms
B.1 cbdforhealth.gr is an online store, self-contained, with its own pricing policy, terms of repayment, disposal and delivery of the products. The customer has the ability to place orders as long as he / she has enrolled once on the e-shop entry page by selecting "New User Registration". Each customer enters only once. By using the unique combination of the User Name and the Customer ID that he has chosen and declared, he has the following capabilities: See the contents of his shopping cart ("My Cart"). The Basket displays the products the customer has chosen to order. The Customer may make orders for products whose review or change (deletion of items, change of quantities) is possible at any time until the order is completed. Complete the order and pay by choosing one of the payment options provided by the online store. To see after the completion of the order the execution process and its contents. See his old orders. Modify his Client Account Details. as detailed below.
B.2The Customer of the e-shop cbdforhealth.gr, is obliged:
a) Do not use the e-shop site to perform acts that may result in criminal prosecution or the commencement of any civil or administrative proceedings against cbdforhealth.gr for acts that are but not exclusively described in the Penal Code , in Special Criminal Laws, in Telecommunications Legislation, in Legislation for the Protection of Personal Data, as well as in relevant provisions or directives of the European Union or the National Commission Telecommunications, the Personal Data Protection Authority and any other Public or Administrative Authority and Service.
c) Provide full and true personal information during the process of registering as a customer and update his / her Personal Registration Details so that they can respond to his / her true personal information at all times. In the event of inaccuracy of the Customer's registration data, cbdforhealth.gr has the right to immediately deactivate the client's account by informing him / her.
d) To keep secrets and not to disclose to third parties the unique username and password (username, password) in the services of cbdforhealth.gr. He / she is also obliged to immediately inform the online store cbdforhealth.gr by email at email@example.com, for any unauthorized use of the password and his / her password. The online store is not responsible for unauthorized use of the password and customer ID if it has not been previously notified of it.
B.3In the event of any product defect found upon receipt, we undertake to replace it without any additional financial cost to the customer, as soon as we are notified by e-mail only at firstname.lastname@example.org. A prerequisite for returning products is that you have the relevant purchase receipt that proves the transaction (e.g., Proof of Retail, Sales Invoice / Bulletin and so on).
C. Return Policy (Right of Exit)
C.1 Defective Products
In the event of a defective product, please contact us to replace it. We will replace your product if the conditions of the law are met and the terms of the return policy in place here are met. For your convenience, it is essential that you send timely photos via email, product and packaging or any other item requested by customer service. If the consumer expressly wishes to return a product, he may make a new order from which the amount he has already paid will be deducted, request replacement of the returning product or a refund. In the event of a refund, the consumer is responsible for carefully packing the returned product, intact and in the condition received.
C.2 Right of Exit
You are entitled to withdraw from this agreement within 14 calendar days without giving any explanation. The withdrawal period expires 14 calendar days from the day after you acquired the physical possession of the goods.
The right of withdrawal provided for in Articles 3e to 3y of Law 2251/1994 shall not apply: (a) in the case of the supply of goods which may be altered or terminated soon. (All baby food products (milk, creams, etc.) are not returned); b) the supply of sealed goods which are not suitable for return for reasons of health or hygiene and which have been unsealed after delivery; ) in the supply of goods manufactured in accordance with consumer specifications or clearly personalized; and (d) in the supply of goods which, by reason of their nature, are, by their nature, interchangeable with other elements.
In order to comply with the withdrawal period, you must send your statement on the exercise of your right of withdrawal before the fourteen (14) day withdrawal period expires. The products purchased must be returned to their original condition, accompanied by the relevant sales receipt (invoice - invoice).
If the purchase was made with a credit / debit card or a bank deposit, the transaction will be canceled and the consumer's account updated (credit) within 14 calendar days of the day of cancellation.
WARNING: In any case, before you take any action contact us via email to guide you about the steps you need to take depending on the problem you are experiencing.
C.3 Order Cancellation Policy
The company reserves the right to delay any order for security controls or even cancel it.
In addition, the company has the right to cancel the order if 10 days have elapsed since it was made and if no payment has been made by the user. During 10 days, the company will have the products of the order booked and will try to contact the user by phone or electronically to make a payment and receive it and as long as this is not possible it will cancel of the order.
D. Shipping Policy
In some destinations the customer may receive the order from the local branch of the transport.